Forms are disabled due to overlimit

  • Profile Image
    NUsicTV
    Asked on September 30, 2014 at 10:11 AM

    I got an email saying my account was disabled due to to many forms being submitted this month. Can you let me know when this will be lifted?

    Thanks

    Ben

  • Profile Image
    EltonCris
    Answered on September 30, 2014 at 11:41 AM

    Hi Ben,

    You have reached the submissions limit allocated for the month that's your forms was disabled. Note that free user's limit is 100 submissions per month. Check our pricing page for more details. http://www.jotform.com/pricing/

    You can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.

    Let us know should you have further questions. Thanks!