There is no payment option showing on my form

  • Profile Image
    Tammy Colt
    Asked on September 14, 2022 at 08:03 PM

    Help! There's no payment option showing up on my form, but when I go to Payments and choose a gateway, it tells me that I can't have more than gateway on a form. That implies there's one there, but it's not showing up. I'm trying to use PayPal. I think PayPal Business is the one I used in the past. PayPal Personal would also work for this simple form.



    This is a re-post of a comment on Mastering Payment Form Integrations with Jotform

  • Profile Image
    Mary
    Answered on September 14, 2022 at 09:31 PM

    Hello Tammy,

    Thanks for reaching out to Jotform Support. I checked your form and it is showing PayPal Business as your Payment Method:

    Here is a screenshot of the live form:

    1663205393_63228011e605f_

    And your Form Builder page:

    1663205416_63228028aa45c_

    Are you perhaps referring to a different form? If yes, please share with us the link to the form so we can check.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Profile Image
    patws
    Answered on September 21, 2022 at 09:25 AM
    I got it fixed. Thanks so much for your help!
    ...