What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I upgrade as needed per month or annually?

    Asked by Jocelyn on September 30, 2014 at 12:42 PM
    Additionally - are the fees per month or annually and can they be upgraded as needed, for instance, if I start out with the free form then need to upgrade to the next level can I do that any time?
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    JotForm Support

    Answered by david on September 30, 2014 at 01:49 PM


    Yes, you can upgrade or downgrade your account at any time.  You will not lose any of your submission data and your forms will remain intact.  The only difference will be your submission and storage limits.  We have quite a few users that have rental properties and such that only require a large amount of submissions for one or two months a year.  They upgrade during that period and once they no longer need the increase, downgrade back to "Free" until the next season.

    Let us know if you have any further questions and we will be happy to help.