- neilparks1Asked on September 14, 2011 at 12:19 AM
Getting in was easy, but getting out took some luck. I don't know how I did it.
- JotForm SupportabajanAnswered on September 14, 2011 at 12:47 AM
Thanks for asking. This screenshot explains what to do.
If you need clarification on this or help with anything else related to our product, please let us know. Our team will be happy to assist you.
- neilparks11Answered on September 14, 2011 at 12:23 PM
The screenshot shows an orange bar across the top. When I'm working in full screen mode, that orange bar isn't always there.
- JotForm SupportabajanAnswered on September 14, 2011 at 01:20 PM
Hmm... that's interesting and would indeed prove tricky because I'm not aware of any shortcut key or combination of keys to toggle fullscreen mode on and off. I know that when some (most? all?) browser windows are in fullscreen mode, hitting [Esc] restores the screen to normal size. My recollection is that this also works for YouTube videos. But Alas! JotForm seems to have no such escape! I tried right-clicking the screen and nothing in the contextual (pop-up) menu referred to screen size.
Should you recall what you did to restore the screen, please share! In the meantime, I'll notify our "higher ups" about this user unfriendly functionality on the form builder screens and see if we can perhaps get something like a message that comes up on the screen for a few seconds informing users on how to extricate themselves from fullscreen mode, in case the button is not visible. After all, we are the "Easiest Form Builder"!
Thanks for informing us about this issue. Incidentally, what browser do you use to work in the form builder?
EDIT: Correction, the toggle between fullscreen and normal for browsers is [F11]
- neilparks11Answered on September 14, 2011 at 01:35 PM
The browser is Firefox Beta 7.0.
The only way I found to get out of full screen mode was to click in various places and press the up and down arrow keys till the orange bar happened to appear.
- JotForm SupportNeilVicenteAnswered on September 15, 2011 at 08:06 AM
You can just press Home on your keyboard or click the Go to Top button on the right side of the gray toolbar to return to the top of the page and see the orange bar and the Full-screen button.