Can forms be transfered between accounts?

  • Profile Image
    Alan Williams 
    Asked on September 30, 2014 at 02:17 PM

    Can forms created under one account be transferred to a new account? We want to transfer to another web hosting provider, but the current web provider stated because they are using a Jotform shared account they can't provide us with the current logins. Going forward they stated we would will need to create our own forms and replace theirs as they will need to be removed from your system at some stage.

     

  • Profile Image
    david
    Answered on September 30, 2014 at 04:15 PM

    Hi,

    Jotforms can be cloned from the URL of the form.  Here is our guide on how to do so:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you would like the jotforms moved from one account to another with submissions and all settings intact, you would need to make the request from the account associated with the forms.  From that account, let us know which forms you would like moved, and the username of the account you would like them moved to.  After that we will be happy to move them for you.