- Laura SherlockAsked on September 30, 2014 at 08:05 PM
Hello! I have used your forms for awhile now and am very happy! Recently I found that my order form is not working.
then click on "Start your order now" nothing happens, could you please help me?
- charmiequinoAnswered on September 30, 2014 at 09:43 PM
Upon checking the link you've given, it seems that the "Start your order" button directs me to the next part of the page.
Is this correct?
Has the problem been resolved? Let us know if you have other concerns pertaining to this. In the meantime, you can check the following tutorial links that may help you with confirmation and thank you page redirection:
- JotForm SupportEltonCrisAnswered on October 01, 2014 at 12:06 AM
I can't seem to reproduce the problem. Would you mind clearing your browser's cache? This might help resolve the problem.
If that doesn't make any difference, re-embed your form using iframe embed code, this should help. http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know how this goes. Thanks!
- SimplySherlockAnswered on October 01, 2014 at 10:54 AM
It works now! Thank you