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  • Profile Image

    i cant received the customer form data

    Asked by myrainforest on October 01, 2014 at 07:10 AM

    just received my customer feedback that never reply them for a long time, but we didnt received any form data in our inbox, after checking found that all the form data didnt send out to my email , and keep its in the submission folders as pending status. need retrieve all the pending mail as soon as possible so that can reply customer, thanks!

    Page URL:
    http://myrainforest.com.my/booking/

    Screenshot
    form data status pending thanks
  • Profile Image
    JotForm Support

    Answered by Jan on October 01, 2014 at 09:31 AM

    Hi myrainforest,

    I can see that your email is not on the bounce list anymore. Ashwin_D already removed you on the bounce list based on this thread (http://www.jotform.com/answers/361122-Emails-not-Being-Received-Email-on-Bounce-List#7)

    Thanks