What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota issue with RMA Form when we have not exhausted limits

    Asked by jencoffeyudt on October 01, 2014 at 10:07 AM

    When using the RMA Form to submit an RMA request the error "Form over Quota" appear and didn't allow to proceed.  We have not exhausted the form limit.  Can you help determine why this error is happening?

    Page URL:
    http://form.jotform.co/form/33014847772861

    Screenshot
    form over quota and
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    JotForm Support

    Answered by david on October 01, 2014 at 12:02 PM

    Hi,

    I checked your form and everything appears to be working properly.  I also checked to make sure it was not manually disabled in the form builder and it is not.  Our accounts limits reset on the 1st of every month so there may have been some time between the reset and the your form updating. 

    If you are still having trouble using your forms, let us know and we will be happy to look into this further.