What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Recipient did not receive forwarded submission

    Asked by ralopate on October 01, 2014 at 12:32 PM

    I was forwarding my submission both to the recipient as well as myself.  I had my email listed first.  It seems like my recipients did not get their copy of the submission.

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    Answered by KadeJM on October 01, 2014 at 01:51 PM

    Are you referring to the email notifications being sent out after your jotform has been submitted?

    Or are you talking about our submission forwarding feature in your submission viewer?