Email Recipient did not receive forwarded submission

  • Profile Image
    ralopate
    Asked on October 01, 2014 at 12:32 PM

    I was forwarding my submission both to the recipient as well as myself.  I had my email listed first.  It seems like my recipients did not get their copy of the submission.

  • Profile Image
    KadeJM
    Answered on October 01, 2014 at 01:51 PM

    Are you referring to the email notifications being sent out after your jotform has been submitted?

    Or are you talking about our submission forwarding feature in your submission viewer?