What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Im disappointed with this support feature!

    Asked by tristansmith on October 01, 2014 at 12:37 PM

    I have been asking questions to have your support department address and its clear that no one has looked at the page I have set up. 

    I have have the question in so many different ways.


    Jot forms Sucks!

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 01, 2014 at 12:59 PM

    Your questions were just posted, we got a pool of waiting requests that came before yours, our support team handle threads as they come, old to new ones.

    Posting several questions won't work.  We will appreciate your patience.