- JotForm SupportdavidAsked on October 01, 2014 at 03:31 PM
I have noticed a few users today stating that payments via PayPal are taking in excess of an hour to complete. I sent a test payment through and I can verify that this is the case. I just wanted to make sure that this isn't being caused by something on our end.
- JotForm SupportsteveAnswered on October 01, 2014 at 07:39 PM
Recently noticed here: http://www.jotform.com/answers/437176
This may be related to normal delays in PayPal payment processing, as the funds are coming through, just not right away.
Assigning to Neil to confirm there's nothing wrong on our end.
- JotForm SupportsteveAnswered on October 01, 2014 at 07:49 PM
Neil checked this, confirmed nothing changed on our end. If we have other requests we'll know to explore further. Closed ticket.