PayPal payments are taking over an hour to complete

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    david
    Asked on October 01, 2014 at 03:31 PM

    I have noticed a few users today stating that payments via PayPal are taking in excess of an hour to complete.  I sent a test payment through and I can verify that this is the case.  I just wanted to make sure that this isn't being caused by something on our end.

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    steve
    Answered on October 01, 2014 at 07:39 PM

    Recently noticed here: http://www.jotform.com/answers/437176

    This may be related to normal delays in PayPal payment processing, as the funds are coming through, just not right away.

    https://www.paypal.com/us/webapps/mpp/security/paypal-holds-faq

    Assigning to Neil to confirm there's nothing wrong on our end.

    Thanks!

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    steve
    Answered on October 01, 2014 at 07:49 PM

    Neil checked this, confirmed nothing changed on our end. If we have other requests we'll know to explore further. Closed ticket.