What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded form not working in Google Chrome

    Asked by bentleysystems on September 14, 2011 at 11:20 AM

    Hi

    I have a form which a user can complete and once complete it will redirect to another page.

    The form is not completing and is showing errors. It works ok in IE but not in Chrome.

    I've tryed the iFrame option, any other suggestions?

    Thanks

    M

    Screenshot
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    JotForm Support

    Answered by NeilVicente on September 14, 2011 at 01:14 PM

    Hi Michael,

    The reason why this is happening is because you have used the "Quick Tool" E-mail for your City field.

    This causes anything you entered in that field to get validated as an e-mail address. To fix this, remove this field and replace it with a regular text box.

    Before you do that, I'd like to warn you though that saved data for this field in your submission entries will be deleted as well. Unfortunately, there is no way around that.

    Let us know if you have further questions about this topic. Thank you for choosing JotForm!


    Neil

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    Answered by bentleysystems on September 14, 2011 at 01:31 PM

    Thank you Neil, appreciate your help.

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    JotForm Support

    Answered by NeilVicente on September 14, 2011 at 01:36 PM

    You're welcome. We are always happy to assist whenever we can. :)