- annabell4126Asked on October 01, 2014 at 11:08 PM
Hi, I have a client who pointed out that the captcha field on their forms are not working. I am attaching a screenshot of what they are seeing on their screen.Â
I checked the forms on my end and they seemed to be working just fine.
Can you please look into this for me?
FYI: this company is located in Cape Town, South Africa; and I am located in Cumming, GA USA
Madie du Plessis
- JotForm Supportashwin_dAnswered on October 02, 2014 at 03:34 AM
I also checked both the web page where you have embedded your form and I am unable to replicate the issue you are having. The captcha field does display the value correctly. Please check the screenshot below:
If the issue persists, I would suggest you to embed your form using its iFrame embed code and that should solve your problem. The following guide should help you : Â https://www.jotform.com/help/148-Getting-the-Form-iFrame-CodeÂ