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  • Profile Image

    Newly added field is not showing in my notification.

    Asked by ipbr21054 on October 02, 2014 at 06:30 AM

    Hi,

    I have not edited my form for a while and a little rusty.

    I need an extra field on my form.

    I have added the field as you can see on my example "Key Number"

    http://form.jotformeu.com/form/40122641705342

     

    But when i receive an email the field "Key Number" is not shown.

     

    I cant remember how to add the field within my email alerts page.

    Please edit for me or advise.

     

    Thanks

    Page URL:
    http://form.jotformeu.com/form/40122641705342

    email alerts New field Not showing Notification
  • Profile Image

    Answered by jedcadorna on October 02, 2014 at 07:19 AM

    You can just add {keyNumber} in your notification or just delete your old notification settings and add a new one.

    Here's a guide to delete your notification https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

  • Profile Image

    Answered by ipbr21054 on October 02, 2014 at 01:20 PM

    Thanks for the reply.
    I have added {key Number} and it is now shown in my received email.

    I have noticed that when you enter text on the form no text is shown in the received email ?

  • Profile Image

    Answered by ipbr21054 on October 02, 2014 at 02:29 PM

    Now sorted,i used the wrong tags.

  • Profile Image

    Answered by Ben on October 02, 2014 at 03:12 PM

    Hi,

    I am glad to hear that you were able to sort out the issue.

    Please let us know if you have any further questions and we will be glad to help you.

    Best Regards,
    Ben