- OpWarmAsked on October 02, 2014 at 09:23 AM
Our form allows users to order boxes of children's coats for local "coats for kids" charitable projects. The form calculates the donation required for the order, and a "pick up" discount if applicable. For some users accessing the form via IE, the calculations are not made. I have the same issue when I use IE 9.
Here is the form: http://www.jotform.us/form/41594433489162
Here is the form on our website: http://www.operationwarm.org/page/content/dmp-request-form/
Can this be fixed?
- JotForm SupportWelvinAnswered on October 02, 2014 at 10:08 AM
Please try re-embedding your form using our iFrame Method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help. If not, please update us here.
- OpWarmAnswered on October 02, 2014 at 10:24 AM
The form is embedded with an iframe. The issue occurs for me with IE 9 when viewing the form on your site as a preview or in a new widow. So it is not the embed code.
- JotForm SupportWelvinAnswered on October 02, 2014 at 10:58 AM
The form is actually embedded using our iFrame Method. Will check this and get back to you.
- JotForm SupportWelvinAnswered on October 02, 2014 at 11:38 AM
It doesn't work in Version 8 and 9. But working with 10 and 11, both Wind 7 and 8.
This problem is now forwarded to our developers. For now, if possible, I would suggest using Google Chrome or Mozilla Firefox.
You will be notified via this thread when updates are available.