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    Upgrade entered email validation by checking for existing domain

    Asked by benjaminaurelius on October 02, 2014 at 09:37 AM

    Hi Team,

    I have a suggestion for the dev team. One feature that I have seen in many forms already is to check if a proper email address was typed in. This is accomplished by checking for the domain of the email (e.g. name@domain.com) and not only the @ and .com (etc). As every email has to be connected to a registered domain.

    This has many benefits. It can help to reduce the length of a form (studies show that the longer the form, the higher the bounce rate) by preventing to have a confirmation field; it helps customers by prompting if an email is typed in wrong (I actually write this, because just 5 minutes ago a customer entered domain.col.uk instead of domain.co.uk which always leads them to an error page and increases the friction); and of course it helps from preventing fake-entries getting into your system.

    All of these points are important if you have a more advanced customer system, especially in Lead-Generation and advanced CTAs. I dont know if it is of much importance for a regular form. So maybe this is something the dev team could add to their list.


    Thank you for reading!


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    Answered by Ben on October 02, 2014 at 09:59 AM

    Hi Benjamin,

    That is a great idea. I will notify our developers about this and they will update you through this thread once this feature is added to jotform.

    Thank you and fell free to send us any other ideas that you might think would fit perfectly into jotforms :)

    Best Regards,

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    Answered by benjaminaurelius on January 19, 2015 at 01:27 PM

    Just wanted, to give this a little push :)

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    Answered by Ben on January 19, 2015 at 01:59 PM

    Hi Benjamin,

    I know that there was a discussion about this to be implemented, but I believe that our Form Designer and Theme Store and the competition that took part along side of them took most of the time for our developers.

    I see that this is marked as a nice feature to have, which means that it was not rejected and that as soon as there is time this will be implemented.

    I can not give you any specific time however since the bugs take precedence over features, but I can suggest an alternative.

    I have done next before.

    1. add E-mail Validator widget

    2. Set conditions to populate value from it to your email field.

    This works by populating the email field only once the E-Mail Validator says that it is OK.

    Do let us know if you need any assistance in setting this up.

    While I understand that this is not the same as what you were after, I presume that it might still assist while our developers do not implement this as a feature.

    Best Regards,