- lisamongullaphotoAsked on October 02, 2014 at 09:53 AM
I've noticed through the search tool that there have been several questions regarding if and when you will be adding the Square payment tool. I currently use Square for most of my payments. From what it sounds like you have submitted some time ago. Is this going to happen or do I need to use a PayPal account?
- BenAnswered on October 02, 2014 at 10:37 AM
No, currently that is not one of the available integrations, all of our available integrations can be seen here http://apps.jotform.com/category/payment_processing
I will however notify our developers that you would like to see this as a feature and they will notify you though this thread if and when they implement this into jotform.
Until then you can use any of the other payment processor options available.
Do let us know if you have any further questions.
- lisamongullaphotoAnswered on October 02, 2014 at 10:41 AM
Thanks, Ben. It just seems that for more than a year now this has been the response with no updates to those strings. Does that pretty much mean it's not going to happen? Just curious…how long does it typically take to make a decision on adding a new payment option? I'm sure it's more involved than adding on, but since it's taken this long, I'm just deciding what my next move should be. Thanks.
- BenAnswered on October 02, 2014 at 10:59 AM
Well yes, some features and requests do get left behind or get totally dismissed and it all depends on the priority.
Since there are over 1.000.000 people using JotForm Builder there are many requests that we see each day and to be able to accomplish everything our developers get assigned to the features based on the priority.
Now this priority is impacted by how many users are asking to see this in JotForm, how long it would take, is it safe to have on jotforms and many other factors, how important it is, etc.
Now I have already raised a ticket to our developers and they will be taking a look at this as well and based on what they decide this might be worked on right away or at some later point and unfortunately we are not able to know or tell when that might be.
What I can tell you is that our developers resolve many bugs found (these are always a priority) and add many new features to JotForm Builder, even if that might not seem so.
I hope that this answers your questions and please feel free to request any features that you might want to see and as mentioned after taking a look at them.
They will update you through this thread if they add this as an option to the JotForm.
- lisamongullaphotoAnswered on October 02, 2014 at 11:03 AM
Thanks for the reply, Ben! I'm sure JotForm has many people using it as it's a great tool and you're developers must be inundated on a regular basis! I do appreciate the follow up and detailed reply. While not my preference and I guess I would prefer something more definitive as it relates to Square, I'll work with my PayPal account until I hear something else. Thanks again!
Enjoy the day!
- BenAnswered on October 02, 2014 at 11:21 AM
You are welcome.
Unfortunately as mentioned I can not give you any definitive answer, but our developers should take a look at this by tomorrow (they usually do) so we might get some updates on the priority it was assigned to.
So do check back with us on this thread in a day or two if you do not get any notifications and we will see if there was any progress.
- raulAnswered on December 20, 2014 at 09:35 PM
Unfortunately, there are currently no updates regarding this request.
However, I've moved your request here: http://www.jotform.com/answers/480016 so we can address it properly and also send it to our development team for consideration.
You'll be notified on the mentioned thread when an update regarding this matter shows up.
- BenAnswered on June 22, 2015 at 02:20 PM
Thank you for posting as well. I have moved your comment to a new thread as well so that we can raise it to our developers - this allows us to see better how many people are interested in having some payment processor available on their forms and implement it accordingly.
This new thread is here: http://www.jotform.com/answers/593988
- BenAnswered on September 16, 2015 at 05:15 PM
Thank you @shelbyikeda, I have moved your post to a new thread so that we can raise it as well as it was done here. Your new thread is here and we will be replying it shortly: http://www.jotform.com/answers/663781
- JotForm SupportKevin_GAnswered on March 10, 2016 at 06:58 PM
In order to escalate your request I have moved it to this thread: http://www.jotform.com/answers/792343.
- KadeJMAnswered on September 21, 2016 at 10:16 AM
We are very happy to inform you that our square payment integration is now live.
Please check out our blog about it below for more details.