What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission forms not matching forms received via email...

    Asked by LCHSBB on September 14, 2011 at 12:44 PM

    When receiving submission forms from our users, they appear to be fine when viewing them in JotForm.  However - the emailed forms we're receiving do not match the submited versions, and is causing us issues not having the accurate inf.  I've attached 2 screen shots of the forms.

    Form 1 actual submission form...

    Form 2 Emailed Submission form...

    What is causing the emailed version to autofill al of the fields?


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    JotForm Support

    Answered by NeilVicente on September 14, 2011 at 03:15 PM


    Thank you for bringing this to our attention, and we're sorry for any inconvenience caused. I have already forwarded your issue to our developers,

    We will notify you once this issue gets fixed. Thanks!


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    Answered by emrew86 on September 19, 2011 at 04:35 AM

    problem has been fixed...