What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have questions about account functionality in free versus paid accounts.

    Asked by Katie on October 02, 2014 at 12:53 PM

    I am currently signed up for a free account but want to make sure that I will have enough space to receive all of my responses. I am also have several questions regarding data storage and security and tracking features. 

    tracking responses several questions all
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    Answered by jedcadorna on October 02, 2014 at 02:14 PM

    You may post each questions in a separate thread as we try to keep each thread per single topic. This would avoid confusion to someone who will read the thread.

    To answer your question about Paid vs Free that would depend on your needs as it would be a proportion if you use the right package base on the monthly submissions, uploads space and etc.

    Please refer to the information below.

    1. Free - 100/mo Submissions, 10 SSL secure, 10 Receive Payments | 100MB space | 1 Sub-user account

    2. Premium - 1,000/mo Submissions & 1,000 SSL secure & 1,000 Receive Payments | 10GB space | 3 Sub-user account

    3. Economy - 10,000/mo Submissions & 10,000 SSL secure & 10,000 Receive Payments | 100GB space | 10 Sub-user account

    4. Professional - 100,000/mo Submissions & 100,000 SSL secure & 100,000 Receive Payments | 1000GB space | 100 Sub-user account