30-day money back guarantee

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    jillleighw
    Asked on October 02, 2014 at 04:19 PM

    I canceled my account before my second payment cycle, within the 30 day period.  This means that I will receive a refund for the originally charged 9.95 correct?

     

    Thanks,

    Michael 

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    david
    Answered on October 02, 2014 at 04:40 PM

    Hi,

    We do indeed offer a 30-day money back guarantee.  I checked to make sure you are indeed within the trial period and you are.  I went ahead and processed the refund and downgraded your account back to "Free".  You should see the refund reflected in your account in 5-7 business days.

    Let us know if there is any else we can help you with and we will be happy to do so.