- jillleighwAsked on October 02, 2014 at 04:19 PM
I canceled my account before my second payment cycle, within the 30 day period. This means that I will receive a refund for the originally charged 9.95 correct?
- JotForm SupportdavidAnswered on October 02, 2014 at 04:40 PM
We do indeed offer a 30-day money back guarantee. I checked to make sure you are indeed within the trial period and you are. I went ahead and processed the refund and downgraded your account back to "Free". You should see the refund reflected in your account in 5-7 business days.
Let us know if there is any else we can help you with and we will be happy to do so.