- RedemptionSongAsked on October 03, 2014 at 02:35 AMWE HAVE A MAJOR PROBLEM HERE WITH AN ENORMOUS AMOUNT OF FAKE SUBMISSIONS
FLOODING OUR EMAIL. WE NEED HELP WITH STOPPING THIS AND AN ANSWER OF WHAT
THE PROBLEM IS. THEY ARE COMING IN FROM UKRAINE AND RUSSIA...PLEASE SEND
NOTICE OF ACTION TO BE TAKEN. THANKS.
- JotForm SupportEltonCrisAnswered on October 03, 2014 at 02:38 AM
Our sincere apologies for the inconveniences caused.
It seems there are no fields required on your form so it is easy to submit multiple submissions. If you're getting multiple spam submissions, you can stop it by adding captcha field to your form. This should help deter bot and spam submissions.
Captcha field is under Quick Tools.
Hope this helps!
P.S. Nice site! :)
- JotForm SupportEltonCrisAnswered on October 03, 2014 at 02:44 AM
I have also re-activated your account. You have passed the SSL limits for the month which is 10 for free users. This is probably due to the spam submissions which I have confirmed so I have taken this into consideration. Your account is now good to go.