What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the number of monthly submissions mean that that is the total number of submissions allowed per month or #stored before you have to export them?

    Asked by Emily  on October 03, 2014 at 03:27 AM
    Screenshot
    Submissions new subscription submission limit
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    JotForm Support

    Answered by jonathan on October 03, 2014 at 06:01 AM

    Hi Emily,

    Thank you for contacting us.

    Before anything else, I highly recommend you create your JotForm account first(for FREE). 

    You can use this link to signup  http://www.jotform.com/signup

    You can use the email account you used here to signup.

    When you signup you will receive a welcome/orientation email on your email account which usually will answers most of your initial questions/inquiry.

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    As to your current question, the answer is Yes.

    It is the Total number of submissions under your account/username. It does refresh and reset to zero(0) every 1st Day of each Month. So, monthly you will have fresh submission counter.

    And yes, if you are about to exceed a monthly limit (regular submission, SSL, payments) within the month, then its better to export/download your submission data so that you can delete them on your account to decrease your current submission count within the current month.

    Hope this help. Inform us if you have further question.

    Thanks.