What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trying to answer previous post on forum - keep getting kicked out?

    Asked by on July 27, 2010 at 03:42 PM

    Hi There,

    Sent in a question re: Donation options last week, and am trying to post a reply to that thread, but keep getting re-directed to login.  Re: Donation options, we have specific "levels" of donors, with target amounts, so yes: it's because we want to "recommend" dollar amounts, but still give the customer the option to enter an amount of their choice. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 28, 2010 at 08:38 AM

    So, you are saying the recommended amount feature does not work on donation payments. I added this bug to our bug list.

  • Profile Image

    Answered by neha2010 on July 29, 2010 at 02:23 PM

    I don't think it's a bug - it's more a feature that I would like to see added to the PayPal donation options.

    To give you more insight, at NEHA specifically, we have an endowment fund and a scholarship fund, both of which have "suggested" donation levels.

     

    Eg: the scholarship fund has the following levels: a Delegate Club $25, an Honorary Members Club $100, an Executive Club $250, and a 21st Century Club $500.  

    There are 10 different levels of "suggested" donation for our endowment fund, so I hope that helps to clarify and understand my request better.

    Our donations include different levels of promotion for each level of donation, so there is a purpose to this structure.  

    We also currently allow annual payments for donations so that donors don't have to pay the full amount for our premier contributor levels all in one shot, but I know that's asking for more customization that is probably feasible, so if you can simply consider the request for multiple donation options, like the regular product options in the PP plug-in, that would make me very happy!    

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 30, 2010 at 06:03 AM

    I see what you mean. I moved this to feature requests list. We will look into it and consider your use case while implementing it. Thanks.