What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form was mistakenly disabled.

    Asked by LCLPmoney on September 14, 2011 at 02:32 PM

    I have a roleplay clan and we're trying to have a form to do money transfers between members. It's not real money of course. :P But, I can understand how jotform's automated filters picked it up as possibly a money fraud. I would greatly appreciate it if anyone could help me get my form back online.

    Thank you!

     

    My form URL: http://form.jotform.com/form/12565016280

    Page URL:
    http://form.jotform.com/form/12565016280

    Screenshot
  • Profile Image

    Answered by Jeff Bates on September 14, 2011 at 04:10 PM

    You're gonna have to get a jotform employee to clear your account. They have an automated system that detects keywords.

     

    Jeff

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    JotForm Support

    Answered by mliz on September 14, 2011 at 10:03 PM

    Hi there,

    Your account was autosuspended by our phishing filter.
    I have reviewed the said form and it appears that what you
    said conforms therefore I have activated your account.

    The form should be back up and working.

    Regards,
    Mliz