JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to modifying Auto responder.Asked by Wild_Elements on October 03, 2014 at 05:59 AM
I am trying to modify my current auto responder but when I try and go into it it tries to make a new one, I have tried this with my auto notification as-well but the same problem appears. I have tried to do it with other forms I have made but the problem seems to happen with all of them now. Does anyone know why or know a way around this that doesn't involve me having to re-write all my auto responders and auto notifications?
I am not sure if I have understood your question correctly.
Do you mean to say that you are unable to edit your auto-responder email template? I did check your form and I am unable to replicate the issue you are having. I am able to edit it without any problem. Please check the screenshot below:
I would suggest you to clear your browser cache and see if that help you. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache