I would like to know if your forms support Suntrust bank merchant account.

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    Monroe Johnson
    Asked on September 14, 2011 at 02:59 PM



    I need to create a form using like the one shown at this web address:




    My client has a merchant account with Suntrust bank, will their merchant account would with your forms payment options.

    Please contact me as soon as possible so I can invoice my client for a paid subscription to your services.


    Best regards,


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    Answered on September 14, 2011 at 09:57 PM

    Hi Monroe,

    Unfortunately as of the moment JotForm does not have a direct integration
    with Suntrust.  The following payment gateways are what we have currently
    available that can be used in the forms:

     PayPal (a.k.a. PayPal Standard)
     PayPal Payments Pro
     Google Checkout 


    You may want to ask Suntrust if their merchant accounts can be used with
    WorldPay or Authorize.net as these are 2 of the widely used payment gateways
    that supports different merchant accounts.

    Hope this helps, let us know if you have clarifications.

    Best Regards,

  • Profile Image
    Monroe Johnson
    Answered on September 19, 2011 at 12:03 PM

    I didn't know that my phone and email address would be visable to everyone.

    Is there a way you can delete the messages from the forum?


    Btw: Suntrust said their gateway is a First Data Globle Gateway.



  • Profile Image
    Answered on September 19, 2011 at 01:09 PM

    Hi Monroe,

    We went ahead and deleted your contact information. Sorry but at this time we cannot accommodate your preferred payment gateway.