What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can move forward with SF Integration?

    Asked by tunstall on October 03, 2014 at 12:12 PM

    After providing login credentials and selecting contacts, the screen won't progress to the mapping of fields with Salesforce CRM.

    Screenshot
    move crm and mapping
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 03, 2014 at 01:22 PM

    Hello tunstall,

    I'm sorry for the trouble caused to you.

    I would suggest you to please clear your browser cache and try again to integrate your form with SalesForce. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!