Free Package limitations: What had taken up my storage space?

  • grafata
    Asked on October 3, 2014 at 1:18 PM

    Where did all my upload space go?

  • Ben
    Replied on October 3, 2014 at 1:38 PM

    Hi,

    I took a look at your submissions and you have one submission that has a file of 150.84 MB attached to it, so you have went over the quota that you have for your free package.

    Free Package limitations: What had taken up my storage space? Image 1 Screenshot 20

    You will need to either remove the file or to upgrade to a new package.

    If you want to remove the file you can do so by removing the submission.

    If you want to upgrade you can do so by switching to another plan.

    For that please go to this page http://www.jotform.com/pricing

    Do let us know if you need any further assistance.

    Best Regards,
    Ben