Free Package limitations: What had taken up my storage space?

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    grafata
    Asked on October 03, 2014 at 01:18 PM
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    Ben
    Answered on October 03, 2014 at 01:38 PM

    Hi,

    I took a look at your submissions and you have one submission that has a file of 150.84 MB attached to it, so you have went over the quota that you have for your free package.

    You will need to either remove the file or to upgrade to a new package.

    If you want to remove the file you can do so by removing the submission.

    If you want to upgrade you can do so by switching to another plan.

    For that please go to this page http://www.jotform.com/pricing

    Do let us know if you need any further assistance.

    Best Regards,
    Ben