What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mailchimp integration Match Form Fields empty

    Asked by lafototeca on October 03, 2014 at 02:24 PM

    Hello. 

    Im integrating mailchimp with my form "Clone of Formulario Última Version Inscripciones  - Draft".

    When I reach the step called "Match Form Fields" it doesn't show me options. 

     

     

    I have text type fields for name and last name, and email type field for email.

     

    Do you know what I am missing?

    Page URL:
    http://form.jotformpro.com/form/41817244443958?

    JotForm uploads name png
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 03, 2014 at 02:58 PM

    I see the Mailchimp integration is a bit faulty, I was not able to continue to mapping the fields, since it kept spinning:

    I will forward this to our developers, you will be notified via this thread of any update on this matter.

  • Profile Image

    Answered by lafototeca on October 04, 2014 at 10:28 AM

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Jan on October 04, 2014 at 12:09 PM

    Thank you for your patience lafototeca. This thread will be updated once our developers found out the issue and the resolution.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 09, 2014 at 09:36 PM

    @lafototeca

    It seems to me that this was a temporary glitch on MailChimp's end. I tried to recreate it multiple times but to no avail.

    Can you please kindly try again on your end then let us know if the problem persists?

    Thanks!

  • Profile Image

    Answered by lafototeca on October 15, 2014 at 01:12 PM

    Ill Check right now.

  • Profile Image

    Answered by Shadae on October 15, 2014 at 02:09 PM

    Hi lafototeca,

    Thank you for checking again, we do look forward to your updated result.

    We await your response.

    Thank you.

  • Profile Image

    Answered by lafototeca on October 15, 2014 at 03:53 PM

    Great! It is working.

     

    The groups are not syncing, but that is a different ticket.

     

    Thanks a lot!

  • Profile Image

    Answered by Shadae on October 15, 2014 at 05:17 PM

    Hi lafototeca,

    We are happy to hear that the integration is now working for you. On behalf of my colleagues you are most welcome.

    Please feel free to create a new thread regarding the syncing issue. We will address that issue for you.

    Please inform us if you have any further issues. Thank you