My jotform isn't working correctly, emails to my inbox are coming back incomplete and from a diff. address?

  • Profile Image
    Max Parker
    Asked on October 03, 2014 at 03:34 PM

    Hey there, in my email, im getting a message from G/O Digital or something and then when I open it up it shows maybe 1-3 lines of information where the emails should come in as:

     

    NEW REQUEST FOR ESTIMATE FROM WEBSITE: (persons name here)

     

    ...Then in the email it should be sending me all sorts of information.  the ones i have been getting sometimes don't even show the phone number.  

     

    the website is www.FolsomLakeAsphalt.com

    then click on "get a free estimate" and i dont know.. maybe it needs to be reset or something.

     

    call my cell if you need to please and thank you

    (916)-215-0240 (Max)

  • Profile Image
    BDAVID
    Answered on October 03, 2014 at 04:29 PM

    I see only the Full Name field is required, please go to the edit mode of your form, and set the fields you want as required, that may be the reason why some of the fields come empty.

    Once you save the changes, recreate your email notification, let us know what happens, we will be glad to assist you.