What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My jotform isn't working correctly, emails to my inbox are coming back incomplete and from a diff. address?

    Asked by Max Parker on October 03, 2014 at 03:34 PM

    Hey there, in my email, im getting a message from G/O Digital or something and then when I open it up it shows maybe 1-3 lines of information where the emails should come in as:




    ...Then in the email it should be sending me all sorts of information.  the ones i have been getting sometimes don't even show the phone number.  


    the website is www.FolsomLakeAsphalt.com

    then click on "get a free estimate" and i dont know.. maybe it needs to be reset or something.


    call my cell if you need to please and thank you

    (916)-215-0240 (Max)

    Page URL:

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    JotForm Support

    Answered by BDAVID on October 03, 2014 at 04:29 PM

    I see only the Full Name field is required, please go to the edit mode of your form, and set the fields you want as required, that may be the reason why some of the fields come empty.

    Once you save the changes, recreate your email notification, let us know what happens, we will be glad to assist you.