What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Wordpress embed fix broke pagination

    Asked by OLNCMYWeb on October 03, 2014 at 05:47 PM

    The pagination of my form and the Form Tab Widget, formID=42715293175962, aren't working when I embed it into wordpress. It works as expected in preview, as a stand-alone form, or in an iframe. I've taken out the widget and tested. It's still broken.

    pagination wordpress embed preview form tab
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    JotForm Support

    Answered by jonathan on October 03, 2014 at 07:21 PM

    Hi,

    Can you please share to us the URL of your WP website where we can also test the form.

    I am assuming you were using the Wordpress Embed Form App.

     

    We will wait for your updated response.

    Thanks.

  • Profile Image

    Answered by OLNCMYWeb on October 03, 2014 at 08:43 PM

    No, I'm not using the plugin. Old fashioned copy and paste.

    http://dev.operationlookout.org/?page_id=11258

     

     

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    Answered by OLNCMYWeb on October 03, 2014 at 08:46 PM

    I don't get it. It's working sometimes. I opened the page several times and it wasn't working. I just opened it again, and now it is.

    I think I got it figured out. When you open the page initially, it loads properly. When you refresh the page, it does not.

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    Answered by OLNCMYWeb on October 03, 2014 at 09:00 PM

    I don't have it figured out. Opening the page vs. refreshing the page was just for that moment. Now it doesn't work. I emptied my cache and tried again. Still nothing.

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    JotForm Support

    Answered by Welvin on October 04, 2014 at 01:03 AM

    Please try using our WordPress plugin so instead of embedding the form directly to the page which is causing some conflicts, you would only use the shortcode.

    http://wordpress.org/plugins/embed-form/

    Please update us here if the issue persists.

    Thank you!

  • Profile Image

    Answered by OLNCMYWeb on October 04, 2014 at 03:18 PM

    The plugin doesn't work. I installed it, can see the pencil, click it and nothing happens. Same issue as other people...the reason I do it the old fashioned way.

    I'll probably end up using iframes as long as that works.

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    JotForm Support

    Answered by jonathan on October 04, 2014 at 08:18 PM

    Hi,

    Thank you for updating us.

    I understand the frustration. Sometimes systems were just so complex that some application will work while others will not. We have more than successful implementation among other users using the Wordpress Embed App. So your case must be among those few that were not.

    In any case, I also suggest you try then using the Iframe embed code. 

    User guide https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    When embedding your jotform iframe code in your WP page make sure you are using the TEXT tab in the page editor where you will embed the code.

    Example (instead of the script code, use the iframe embed code instead)

     

    Hope this help. Kindly inform us if there are still issue.

    Thanks.