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RaleighRestorationsAsked on October 3, 2014 at 6:55 PM
I've read before and it seems there is nothing I can do! My email provider is YAHOO and I haven't been getting my forms for about 1.5 weeks now. Is it also possible once off the bounce list to push the emails through that I didn't receive?
Thanks,
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Welvin Support Team LeadReplied on October 3, 2014 at 10:39 PM
Hi,
Your email address is not listed into our bounce list and checking our logs, I can't find any issues either. Form emails were successfully delivered to your Yahoo email address.
Here's how you can check your email history: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.
Checking your form settings, you have your email address as the default sender email. I would suggest using noreply@jotform.com instead:
Please try that and let us know for the results.
Thank you!