Another "emails stopped coming to my inbox" HELP! BOUNCE LIST!

  • Profile Image
    RaleighRestorations
    Asked on October 03, 2014 at 06:55 PM

    I've read before and it seems there is nothing I can do!  My email provider is YAHOO and I haven't been getting my forms for about 1.5 weeks now.  Is it also possible once off the bounce list to push the emails through that I didn't receive?

    Thanks,

  • Profile Image
    Welvin
    Answered on October 03, 2014 at 10:39 PM

    Hi,

    Your email address is not listed into our bounce list and checking our logs, I can't find any issues either. Form emails were successfully delivered to your Yahoo email address.

    Here's how you can check your email history: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

    Checking your form settings, you have your email address as the default sender email. I would suggest using noreply@jotform.com instead:

    Please try that and let us know for the results.

    Thank you!