Will I get a refund if I downgrade my plan?

  • nileshsompura777
    Asked on September 21, 2022 at 12:40 PM


    Page URL: https://www.jotform.com/myaccount/billing
  • Bryan_M
    Replied on September 21, 2022 at 1:42 PM

    Hello,

    Thank you for reaching out to JotForm Support. Yes, we offer a 30-Day Money Back Guarantee, so for any reason, you cancel your subscription within 30 days, we will issue a full refund.

    Let us know if you have any other questions.

  • nileshsompura777
    Replied on September 23, 2022 at 11:45 PM
    Dear sir,
    Good morning!
    Thanks so much for your good response.
    Kindy *CANCEL my Order No.: INT220917-8182-66135* & refund my amount at
    your earliest convenience.
    We are very much thankful to your good services and product.
    Sorry for the inconvenience.
    Looking forward to good products.
    Thanks,
    Best Regards,
    Mr Nilesh J Sompura,
    Director,
    *SHALLOW WATERWAYS SHIPPING PVT LTD*
    www.3ewaterways.in
    info@3ewaterways.in
    +919712928673
    ...
  • Jude_P
    Replied on September 24, 2022 at 3:00 AM

    Hi nileshsompura777,

    Thanks for reaching out to Jotform Support. Let me relay this to our Billing Team and get back to you as soon as we have an update.

  • Jude_P
    Replied on September 25, 2022 at 12:47 AM

    Hi nileshsompura777,

    Thank you for reaching out to Jotform Support. We understand your request to cancel and get a refund for your last subscription. As requested, I canceled and refunded your subscription. Please expect the refund to reflect in your account within 5 to 10 business days.

    Let us know if there's anything we can further assist you with.