Make "India" timezone selection more convenient

  • id.mega
    Asked on September 22, 2022 at 12:09 AM

    Hi there,

    I wonder if we can provide India timezone for more convenient ?

    Maybe we don't know the capital in India, but we all know "Sri Lanka" and "India", so if this possible to add this option combine the country name and cityname?

    I expected users understand to enter the India or Sri Lanka instead of 05:30.

    I found a few same questions in 2015 and 2017, but this is not an option so far.

    BTW, we found the timezone issue from real users' feedback, the page can't show correct timezone in India.


    Sincerely.

    Make India timezone selection more convenient Image 1 Screenshot 20

  • Jessica JotForm Support
    Replied on September 22, 2022 at 12:26 AM

    Hello id.mega,

    Thanks for reaching out to Jotform Support. Kindly allow me to escalate this ticket to our back-end team. But kindly note that when it will be added depends on their workload. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • id.mega
    Replied on September 22, 2022 at 1:58 AM

    Hi Jessica,

    Thanks for replying soon.

    There is an additional question about can we custom the field to add country or city name in the drop list manually to apply our form ?

    Just want to make sure if we can or not solve the issue quickly.

  • Jessica JotForm Support
    Replied on September 22, 2022 at 2:12 AM

    Hello id.mega,

    Thanks for reaching out to Jotform Support. We will assist with your second inquiry in a separate ticket to avoid confusion with the first inquiry. Please refer to this ticket, we will assist you there.

    We appreciate your understanding of this.

  • id.mega
    Replied on September 28, 2022 at 9:20 PM

    Hi Jessica,

    May I ask about the ticket topic that you take out is timezone detect or add several India city ?

    Thanks a ton.

  • Jessica JotForm Support
    Replied on September 28, 2022 at 11:41 PM

    Hello id.mega,

    Thanks for reaching out to Jotform Support. The status of the current ticket has been assigned to representative team, but kindly note that we are unable to guarantee when/if it will be implemented. As soon as we received any updates from our team, we will inform you through this ticket.

    We appreciated your patience and understanding.

  • id.mega
    Replied on November 28, 2022 at 2:18 AM

    Hi Jessica,

    Sorry for asking again, how about the status of India timezone isse ?

    It seems the same like it had been 2 months ago, only 2 option but India capital name.

    1669619743 6384601fea3f0 6384601fea3b3 Screenshot 10

    Thanks a ton.

  • Nikola JotForm Support
    Replied on November 28, 2022 at 4:02 AM

    Hi id.mega,

    Thanks for getting back to us. My colleague raised your request to make the time zone in India more convenient on the account settings page. Unfortunately, we do not have any updates. We’ll get back to you as soon as we have one.

    Considering that the question in your last response is related to the Appointment field, I move it to a new thread. You can check that out here.

  • Nikola JotForm Support
    Replied on November 29, 2022 at 6:37 AM

    Hi id.mega,

    Our developers informed me that they added New Delhi, India to timezones on the account settings page.

    1669721793 6385eec1e4999 6385eec1e4953 Screenshot 10

    Reach out again if there’s anything else we can do for you.