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    Catcha has stopped working

    Asked by shaun mcdonald  on October 05, 2014 at 09:37 AM

    the form we are having problem with is for booking a housepet sitter.  our website is called peaceofmind.wozaonline.co.za 

    I am also having problems to connect with or get onto your website.

    please help as we are nearing our Christmas season. my other  email address is slwmaccie@yahoo.com

    thank you


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    Answered by Shadae on October 05, 2014 at 10:11 AM

    Hi Shaun,

    I apologize for the issue that the CAPTCHA is causing with your forms.

    I took a look at your website and all the forms that you currently have embedded. I am seeing where all of the CAPTCHA are loading for each form.

    Are you experiencing the issue in a specific browser or on a mobile device?

    Please attempt to clear your browsers cache.

    I have moved your question regarding accessing your account to another thread. It will be answered here: http://www.jotform.com/answers/438820 

    I hope this helps! Please inform us if the issue persist.