What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am showing 3-unread emails, I've read all my emails and it is not correcting it self.

    Asked by BVTours on October 05, 2014 at 03:08 PM
    Emails unread all
  • Profile Image
    JotForm Support

    Answered by jonathan on October 05, 2014 at 04:58 PM

    Hi,

    I am sorry but I am not able to fully understand your question.

    Please reiterate.

    Can you please tell us also where you checked your emails.

    Were the unread emails in JotForm?

     

    Thanks.

  • Profile Image

    Answered by BVTours on October 05, 2014 at 05:02 PM

    http://www.jotform.com/myforms/

     

    When I log into my account and I go to "my forms"  I am showing I have 3-unread messages.  I have gone through all my emails and have read every single one; however, it is still showing I have 3-unread messages.

  • Profile Image
    JotForm Support

    Answered by jonathan on October 05, 2014 at 05:11 PM

    Hi,

    Thank you for the clarification, that might be just a cache issue.

    You can clear it using the "Mark as Read" opton in  the submission.

     

    Hope this help. Inform us uf you need further help.

    Thanks.