What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have no further need for the form how do I unsubscribe, that is, stop payment?

    Asked by rcguest on September 15, 2011 at 05:50 AM
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    JotForm Support

    Answered by liyam on September 15, 2011 at 07:49 AM

    Hello,

    You have paid Your JotForm subscription using our payment gateway, Plimus.  Your Plimus username is a long string of numbers from the original plimus email you received when you paid for JotForm.

    I have already canceled your subscription for you. You will not be charged again. Your account will stay Premium until the time you have paid for expires. You are scheduled for downgrade on October 14, 2011.

    If you have other questions or concerns, please do let us know.

    Thank you for using JotForm!

    -Liyam