What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by moumani on October 06, 2014 at 09:15 AM
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    JotForm Support

    Answered by ashwin_d on October 06, 2014 at 09:26 AM

    Hello moumani,

    I am not sure if I have understood your question correctly.

    I did check your account and found that it is already upgraded to premium monthly subscription. The renewal date of your subscription is on October 08, 2014. 

    Please explain your question in detail and we will surely help you.

    Thank you!