What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having problems with submissions forms

    Asked by pixelboi on October 06, 2014 at 09:24 AM

    For the past 2 weeks the submission forms either lag on submission or come up with and error or time out. There has also been issues with your website where it is constantly down.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on October 06, 2014 at 09:44 AM

    Hello pixelboi,

    I am not sure if I have understood your question correctly.

    Do you mean to say that you are unable to submit your form? Please explain your issue a bit more in detail and we will surely help you.

    We will wait for your response.

    Thank you!

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    Answered by pixelboi on October 20, 2014 at 04:12 PM

    Thank you for your response. I am having issues with submitting the form.

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    Answered by raul on October 20, 2014 at 06:21 PM


    Can you please explain a bit more the issues you're having?
    Are you not being able to submit the form at all?
    I see that you're using the take photo widget, are you having issues with it?

    Please let us know so we can assist you better.