How to change account email address and reset password

I Signed Up with my Gmail account but...

I'd like to use my work email and a new password for the account but I can't seem to reset it because it won't accept my Gmail password as the password when I try to change the password...

Hello lengutman,

Thanks for reaching out to Jotform Support. Please note that when a user signed up with Google (Gmail), Jotform automatically created a password on that account. However, it was not display to the user; thus, it is necessary to reset the password. Resetting your Jotform account password is easy to do. Let me take you through it:

1. Go to the Jotform Main Page and click on Login.

2. On the login screen, click on Forgot Password.

3. Enter your email address and then click on Send Reset Instructions.

You'll get an email with instructions about how to reset your password.

4. In the email, click on Reset Password.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

Your new password is now set and you can use it to log into your Jotform account.

Let us know if you have any other questions.