What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my users required to create a user account?

    Asked by ASNA123 on October 06, 2014 at 09:43 AM
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    JotForm Support

    Answered by Jan on October 06, 2014 at 10:09 AM

    Hi ASNA123,


    When you say users are you pertaining to the users who will fill up the form or you want to add or share a sub-user account? I tried cloning the form then fill it up as a non-registered user in JotForm and it worked fine, it did not ask me to register an account.

    If you want to share forms with a user that has no JotForm account, it will required him or her to register a new account. If they already have a JotForm account then just need to login and view the shared forms.

    Here is the guide on How to Share Forms with a Sub Account User


    I hope this helps. Let us know if you need further help.

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    JotForm Support

    Answered by Jan on October 06, 2014 at 10:48 AM


    Please check this thread as this might answered your concern.