Why are my users required to create a user account?

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    ASNA123
    Asked on October 06, 2014 at 09:43 AM
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    Jan
    Answered on October 06, 2014 at 10:09 AM

    Hi ASNA123,

     

    When you say users are you pertaining to the users who will fill up the form or you want to add or share a sub-user account? I tried cloning the form then fill it up as a non-registered user in JotForm and it worked fine, it did not ask me to register an account.

    If you want to share forms with a user that has no JotForm account, it will required him or her to register a new account. If they already have a JotForm account then just need to login and view the shared forms.

    Here is the guide on How to Share Forms with a Sub Account User

     

    I hope this helps. Let us know if you need further help.

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    Jan
    Answered on October 06, 2014 at 10:48 AM

    Hi,

    Please check this thread as this might answered your concern.

    http://www.jotform.com/answers/439135

    Thanks!