- April BishopAsked on October 06, 2014 at 09:48 AM
I use Jot form for registration and my evaluation purposes. Suddenly my users are required to create a user account. Something they have never had to do before.Page URL:
- JotForm SupportJanAnswered on October 06, 2014 at 10:45 AM
Hi April Bishop,
Did you create this thread? (http://www.jotform.com/answers/439128-Why-are-my-users-required-to-create-a-user-account#1)
I checked your web page URL and I found out that the URL to redirect to the form is incorrect.
The URL should be http://www.jotformpro.com/form/42735906961968
If you want to know where to get that, go to Form Editor. You should see be able to see "Preview button" click it. Then a window will pop up showing the form URL.
Hope you find this useful. Thank you.