What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My thank you message is not displayed after the form is submitted.

    Asked by tuckercat on October 06, 2014 at 12:36 PM

    My thank you does not appear after a person submits.

    What did I do wrong?

     

    Thanks,

     

    Richard

    thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 06, 2014 at 01:05 PM

    Hello Richard,

    I did test the only form you have in your account and I did not find any issue with that. I was able to successfully submit your form and I was redirected to thank you message. Please check the screenshot below:

    Have you embedded your form in your web page where you are having this issue. Please share the web page URL and we will take a look.

    We will wait fro your response.

    Thank you!

  • Profile Image

    Answered by tuckercat on October 06, 2014 at 01:31 PM
    Thanks, It is working now.
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 06, 2014 at 01:46 PM

    Hello tuckercat,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!