- almadisonAsked on October 06, 2014 at 01:48 PM
I logged into my account to change something on my JotForm and my form is completely missing! HELP!
- BenAnswered on October 06, 2014 at 02:34 PM
I took a look at your account and I can see one jotform in it called "Title Me". Is this the jotform that you are not able to find?
You also have 2 jotforms in your trash folder. Both of them are called "Clone of Product Order Form".
If you want to restore them, please take a look here on how to Restore Deleted Forms?
Also if you can not find some specific jotform that is neither of the 3 mentioned, please give us the url to it and we will find it for you.
- almadisonAnswered on October 06, 2014 at 07:09 PM
None of those are the form I'm missing. It should just be titled Order Form. There should also be an Images form that I used as a sort of Library....neither are anywhere to be found...
- JotForm Support ManagerJeanetteAnswered on October 06, 2014 at 10:46 PM
Like Ben has explained to you, these are the only forms in your account
The only services allowed to collect CC information are those that are DSS/PCI certified.
In light of this, it is a must to integrate your forms with any of our Payment integrations.
For now, I've deleted the guilty fields, otherwise, your account might get suspended.