What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error 'You are not authorized to use this resource'

    Asked by Gabriella  on October 06, 2014 at 03:57 PM

    Why I cannot create a jotform account with cai.napoli1871@gmail.com address? After trying registration the box displays the red text "You are not authorized to use this resource".

     Tks so much for help!

    Gabriella

    jotform account create account
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    JotForm Support

    Answered by Mike_T on October 06, 2014 at 04:59 PM

    Can you try to create the account using the next page?

    http://www.jotform.com/signup

    If this does not help, please let us know. Thank you.

  • Profile Image
    JotForm Support

    Answered by Mike_T on October 06, 2014 at 05:00 PM

    You might also try clearing your cache and cookies to see if that makes any difference.