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    Show conditions do not work

    Asked by ionutindreica on October 06, 2014 at 04:28 PM

    Hi, i work on some forms for a special campaign. My problem is that the conditions are not working as they should... I need to see just the first part of the form, and depending on what option a user will select to show or hide the rest of the questions. I tried to put the conditions in the same order as the questions in the form ... not working, I even added an extra field to put some more conditions.. From a logical point of view ... if you insert a condition if --- field -- is == to something then do action - on field and I picked every field and added an action that was necessary for that conditionIs not very clear for me, do I need to insert the other cases in case is != to something ... The form I am talking about is here: http://www.jotform.com//?formID=42784336228359 http://form.jotformeu.com/form/42784336228359?At first it should show the first text box, and the next 3 fields. After that depending on what kind of GIFT they want they have to give the rest of the details needed to receive it.

    I also try to insert 4 buttons with 4 links to other 4 forms but i just do not know where should i insert the link for the new destination? Should I insert it as custom CSS with a different type of button? form here: http://www.jotform.com/?formID=42785444559367Thank you. Have a great day. Ionut
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    JotForm Support

    Answered by Mike_T on October 06, 2014 at 05:16 PM

    Thank you for contacting us.

    Your setup with the Show conditions is correct, but it seems that you have outdated values in conditions. I re-saved your conditions with the correct show fields.

    Make sure that you show the correct field on each condition to fix the issue.



    If you need any further assistance on this, please let us know.