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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Accidentally deleted an important form submission.

    Asked by TenThousadDollarsRicher on October 06, 2014 at 09:45 PM

    Hello JotForm Representative,

     

    So there I was processing Form Submissions when I accidentally Deleted one : (

    The Form Submission that I accidently Deleted was entered between the following

    Submission ID / Date & Time

     ID     288445127735166460
     
    Submission Date     2014-10-06 18:52:27
     
    ID     UKNOWN (DELETED)  Submission Date      UKNOWN (DELETED)

     

     
    ID     288452878822425678  Submission Date      2014-10-06 21:01:38I tried to see if there was away of recovering the deleted Form Submission without any luck (Obviously Right)  Hoping that you will be able to save the day with some knowledge on how the deleted Form Submission can be recovered!!!!   The Form's Title  for the Deleted Form Submission is Club Membership Registration FormSincerely, Devan Stringham 
    Page URL:
    http://tenthousanddollarsricher.com/free-30-day-trial/

    accidentally Submissions registration form JotForm deleted form
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 07, 2014 at 03:46 AM

    Hello,

    Unfortunately it is not possible to recover a deleted submission. Once you delete a submission record, it is deleted permanently. 

    The only option is to check your email account and recover the data from there. You must have received the submission email when the form was submitted. Alternatively, you can check your account "Email History" and check the submission email which was sent. It will give you the complete email content as well. The following guide should help you:  http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by virsa on July 19, 2016 at 07:01 PM

    Hello, I is still not possible to recover a deleted submission? I accidentally deleted the information of an incomplete submission today, and was hoping I could at least recover that persons registration information.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 19, 2016 at 10:46 PM

    Hello @virsa. This appears to be an older thread. You can check out my response regarding your concern in a new thread. Simply follow this link: https://www.jotform.com/answers/886471. Thank you.