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JackMarshall0886Asked on October 6, 2014 at 11:48 PM
When we use a secure link vs an unsecure link we are not seeing a difference in the form indicating to our customers that the form is secure. When a concerned customer calls is there any way to prove to them that the form is secure?
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TitusNReplied on October 7, 2014 at 6:48 AM
Hello,
I can certainly appreciate the dilemma in explaining to your customers why the link is secure when both variations (secure and non-secure links) appear the same.
I'm sure you know this - but I'll mention it all the same:
1. Secure links begin with https://jotform.com/form...
2. Non Secure links begin with http://jotform.com/....
Would you mind sharing the two links so that we can examine them and respond effectively?
Thanks :-)
Looking forward to your response.