Both the secure link and non-secure link to the form appear the same

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    Asked on October 06, 2014 at 11:48 PM

    When we use a secure link vs an unsecure link we are not seeing a difference in the form indicating to our customers that the form is secure.  When a concerned customer calls is there any way to prove to them that the form is secure?

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    Answered on October 07, 2014 at 06:48 AM


    I can certainly appreciate the dilemma in explaining to your customers why the link is secure when both variations (secure and non-secure links) appear the same. 

    I'm sure you know this - but I'll mention it all the same: 

    1. Secure links begin with

    2. Non Secure links begin with

    Would you mind sharing the two links so that we can examine them and respond effectively? 

    Thanks :-)

    Looking forward to your response.