What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form Collapse shows blank once down arrow was clickedAsked by joseph.clark on October 07, 2014 at 12:57 AM
I have field collapse in my survey. It worked great up until this week. I had my survey on 3 pages with the tab widget, so i got ride of tabs....did not work....got rid of pages...did not work. Tried the hidden field open trick. Nothing. So I put my form back into pages but not tabs yet. I have tried on all 3 major browsers. The headings for the collapse is showing, but when I click the arrow goes down but does not show anything.
I checked your form and it shows that the form collapse is working. I also tried filling up your form but did not submit it, and the form collapse is working as well. Just like what you did, I tried checking it in Chrome, Firefox and IE8 and it shows fine.
Please checked it again if it is still not working.
Please get back to us if it still not resolved.
Thank you for your patience.