What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't seem to get my form to load

    Asked by time2go on October 07, 2014 at 03:40 AM

    hey team

    I've just created a new page http://www.time2go.co.nz/#!auckland-anniversary-booking-request/ci4 
    But the Jotform that i've inserted into Wix using the iFrame technique is not loading my form.  

    My jot form is http://form.jotformpro.com/form/42786171467969

    Please advise if this function no longer works?  And a work around for me please.

    Thanks

    Luke

    slow loading loads slow unable to load wix
  • Profile Image
    JotForm Support

    Answered by TitusN on October 07, 2014 at 05:45 AM

    Hello Luke, 

    We sincerely apologize for the difficulty you are experiencing. 

    Our developers are aware of the issue where forms take too long/load intermittently - and are working towards a fix. 

    We appreciate your patience - and shall notify you once the issue has been resolved. 

    Thanks

  • Profile Image
    JotForm Support

    Answered by Jan on October 07, 2014 at 08:44 AM

    Hi time2go,

    I checked your website and the form is showing normally.

    We apologized for the inconvenience.  There was a temporary problem with our servers earlier.  It should be back to normal. Please let us know if you're still having issues.

    Thank you for your patience

  • Profile Image

    Answered by networkingsquare on October 08, 2014 at 05:26 AM

    Hi,

    My jotform "http://form.jotform.me/form/42614486981464"

    is embedded in site "http://www.affiliate.networkingsquare.com/#!affiliate-registration/c1cd".

     When open this link, form fields becomes editable.However if i click on "Home" tab and then again click on Affiliate -> Affiliate registration, field becomes editable. What could be the reason?

    please suggest.

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by Jan on October 08, 2014 at 08:38 AM

    Hi networkingsquare,

    As we cannot answer multiple question in one thread, I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/440186

    Thanks,

    Jan